Straightforward terms, no confusion

Vietnam Xplorer – Terms and Conditions

Effective Date: 01/01/2025

Welcome to Vietnam Xplorer! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before using our services. These Terms and Conditions govern all bookings with Vietnam Xplorer. By reserving any Vietnam tour, you agree to the terms outlined below regarding pricing, booking procedures, responsibilities, and service limitations.

Customer Policy

1. Traveler Responsibilities

Guests must:

  • Provide accurate personal information
  • Follow local laws and safety instructions
  • Purchase personal travel insurance
  • Arrive on time for pick-ups and activities
  • Disclose any medical or mobility conditions relevant to the tour

By visiting Vietnam Xplorer, you accept and agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website

2. Use of Content

All content on Vietnam Xplorer, including articles, images, videos, and guides, is for informational purposes only. You may:

  • Use our content for personal and non-commercial purposes.
  • Share our content with proper credit and a link to our website.

You may NOT:

  • Copy, modify, or distribute our content without written permission.
  • Use our materials for commercial or political purposes without consent.

Vietnam Xplorer Policy

3. Booking Confirmation

Your booking is only confirmed when:

  • A required deposit is received
  • You receive an official Booking Confirmation Voucher
  • All traveler information is correctly provided

Vietnam Xplorer reserves the right to cancel bookings with incomplete or incorrect details.

2. Pricing & Inclusions

Tour prices are listed in USD unless otherwise stated. Prices include:

  • Activities and services listed in each itinerary
  • Applicable taxes
  • Local guides, transport, and entrance fees (depending on the tour)

Prices do not include personal expenses, travel insurance, optional activities, visa fees, or items not mentioned.

4. Tour Itineraries

Vietnam Xplorer may adjust itineraries due to weather, safety, traffic, operational issues, or supplier availability. Any changes aim to preserve the best possible travel experience.

5. Force Majeure

Events beyond our control (storm, flood, pandemic, government restrictions, etc.) may affect tour operations. Refunds or compensation will follow supplier policies.

6. Liability Limitations

Vietnam Xplorer is not responsible for:

  • Flight delays, cancellations, or missed connections
  • Illness, injury, theft, or loss of personal belongings
  • Natural disasters, strikes, or political disruptions
  • Services provided by third-party suppliers (hotels, cruises, transport)

Our liability is limited to the value of the services booked directly with us.

7. Governing Law

All services provided by Vietnam Xplorer are governed by Vietnamese law.

Contact Us for Support!

If you have any questions about these Terms and Conditions, please contact us at:

WhatsApp: +84-84-939-1981 

Email: vietnamxplorers@gmail.com or info@pegasusvietnamtours.com .

By using Vietnam Xplorer, you acknowledge and agree to these terms. Happy exploring!